RE: fraud control (in reply to propwobble) Contact Moderator | (Post No. 4)


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quote:

ORIGINAL: propwobble

It has been demonstrated that the RCU feedback system is ineffective in stopping fraud in a timely manner.
What is RCU afraid of in maintaining on open forum?


A) Because we don't have the manpower to moderate it
You have the manpower to watch posts and write long notes such as this one
B) It opens us up to many legal issues and we would prefer not to spend out time and money in court defending libel cases
The chances of a group getting together to bash some innocent seller are infinitesimally small
And a crook would only be defamed if he was innocent

Users should use the karma system here. We tried to make credit cars mandatory to cut down fraud and most complained so we opened it back up. RCU has an extensive karma system and we advise members to use it. They should also get the info from those they are trading with such as name, phone, address, email and verify every one of those. If in doubt use escrow.
The karma system is also subject to misuse should the unlikely group of defamation crazed buyers get together to bash a seller

If things go south it isn't our fault. Compare us to a newspaper. You buy (or sell) a car by placing a classified ad in the newspaper. The deal happens and goes down bad. Do you run to the newspaper and blame them because they didn't run a background check on the guy placing the ad with them? Of course not. RCU is no different. We are platform for users to place ads and meet. The rest is up to the buyers and sellers and that includes protecting yourself in any way you feel comfortable with in order to not get burned.
Buying sight unseen or from a picture and description on the internet is nothing like buying in person from a classified newspaper ad where one usually goes and purchases the item in person. This comparison is totally incongruent.

Furthermore, we have gone well beyond all other RC forum sites with the fact that only RCU has a feedback system I guess you must be trying.AND you can choose to only deal with those that are high in rating and/or credit card verified as indicated by a platinum or power trading seal.
Sort of a stifling thought isn’t it


Only after firm evidence that a trader here is in fact fraudulent do we suspend them. If somebody makes a claim and has nothing to back it up then we wait until some evidence is put forth and then we try to verify it which sometimes takes more than a day or two.
If you had responded in a couple of days or even a week or maybe even a month, the issue that started all this would probably never have reached such proportions. Perhaps you should post (in some obvious place) exactly what the procedure should be for users to put forth the “proof” you require. Clearly you refer to something more detailed than can be accommodated in the Karma system