So now PayPal is telling me that they will refund the money for the printer if I ship it, at my own expense, all the way to China, even though they shipped it to me from California. The post office says it will cost about $160 to send this thing to China and they cannot guarantee to get it there by the February 11th deadline given by PayPal for return. I asked them see if there's a US address I can ship it too and I'm still waiting to hear back. So far my experience with creality has been absolutely horrible. At this point I can't even recommend the cr-10 or Ender series printer just based on the lousy customer service that I know people will receive if there's ever a problem.

I am very, very close to just giving up on 3D printing altogether. It's just way too much frustration for an old dog like me.