Even the best clubs can have communication issues. The club I'm a part of is really outstanding at welcoming newcomers. We have very few of the social problems that I hear about clubs having. Yet I recall during training sometimes not getting to fly at all because I was told they'd have a club trainer available and then the guy who was supposed to bring it didn't show up or because he committed himself to teaching kids who had come or whatever. It was frustrating and annoying, but I also kept reminding myself that these are volunteers and donating their time. I got there eventually, and you will too.