As expected from Mr. Yamada,like the Mandalorina will say "This is the way", Yamada is very serious (no kidding, hasn't seem him smile yet hehe), but I cannot deny I do hate when people go into a rampage on social media talking crap about companies where their own ignorance is root of their lake of problem solutions.
FWB I am glad you your problem solved and Yamada tool care of you.
Regards