HI NILO! There is a danger of rival business interests making false claims about each other. Our "market research" dept. does need a way to billboard complaints so they don't just float off into cyberspace. A company with a 99% rating is still pissing off one person out of 100, which is still below my standards. So you can see that a rating system would have to extend a couple decimal points to the right before it carried any real weight. RCU probably doesn't want to p.o. any potential advertisers, so an RC CONSUMER AWARENESS WEBSITE would have to be set up, and where would the money come from to support that? Since you live so close I don't mind putting in a plug here for a great hobby shop in EVERETT. TIMs' HOBBIES on BROADWAY sells right at TOWER prices, and is the last of the good old fashioned stores that still caters to the scratch builders.