Wings, I do not own a hobby store. I am in no way associated with anyone or any business that sells hobby stuffs. I own a computer networking firm.

I realize there are some just plain rude persons in service, but just because someone doesn't want to answer your questions does not defacto make them rude. If anything, it makes the customer rude for insisting that they expect every store owner/employee to cater to their incompetence. It is really YOUR responsibility to learn the basics of what you need to know, not the store. Besides, do you really want to take advice from someone that is trying to sell you something? If so, I have some beautiful beach property in Nebraska for sale.

The same basic rules apply to ANY business. Will the auto dealer teach you need to know about driving a car? Will they give you detailed instructions on how to read error codes, check alignment, and repaint all for free? I think not. Will they become rude if you start asking these questions... possibly.

The same rules apply to the hobby world. If you call a high end or specialized model store and ask beginner questions I can guarantee the store will not be interested in helping you learn RC. Even a more general retail store may have determined that it is cheaper to lose the sale as opposed to paying employees to answer an hour's worth of questions for a $100 sale. Everyone cries "SERVICE" but no one is willing to pay for it. If service is really that important, let's see some cash up front.

Point being, you are already a member of RCU if you posted here. Why didn't you ask the RCU community your question? I doubt you will find a better answer anywhere else.