Here's one for you about Tower... Yeah they're great but..... I've got two new 1/4 scale planes that I needed a bunch of stuff for so I went to the TH website (one of the best for functionality and searches) and made my order. It was shipped from the Illinois store to the west coast. Took about 6 days. I finally got the box and went through about a 3 page invoice to make sure every thing that I had ordered was there. Sure enough, every piece was there. Included in my order was a bottle of Great Planes thread locking compound. When I went to use this thread lock on a 4-40 bolt about an inch long, all I got was a spritz, more air than material of thread lock. Not even enough to cover one screw. I contacted TH by e-mail and told them my delimma. Not two days later, I got a package in the mail and it had a new container of GP thread lock. Good, I shook it and it too seemed not to have any in it. So I took off the cap and tried squirting a drop on my finger tip. This one was even worse. Not even a spritz of thread lock. So I took off the little dropper cap and looked inside the bottle. There hadn't been any thead lock material in the bottle what so ever. The bottle was still clean. I called TH and told them they had to check their inventory of Great Planes thread lock. I've got two bottles with nothing in them. The customer service rep told me that there was about only five drops in a bottle. My response, a whole bottle and only five drops. Yep he said and confirmed that with someone else. Five drops. I told him that if each bottle contained five drops, then the bottles were defective and I only got a spritz, less than a drop out of one bottle and nothing out of the other. He said he's check the inventory and send me another. Well, this was cute. A box arrived at my door a couple of days later. This was a huge box. Maybe a cubic foot so I thought there was no way a little bottle of thread lock in that thing. I opened it up and sure enough, one little bottle of thread lock. I crossed my fingers and shook the thing. I didn't hear any liquid sloshing so for the last time, I took off the cap to put a drop on my finger and sssprrittzzz. That was it. Barely shot any out onto my finger. That was yesterday. Today, I'm going to Walmart and get a bottle of thread lock. I usually get one of these bottles about once every couple of months and it has a little more than a spritz in it. I'm giving up on Tower for thread lock. But let me tell you, their service is great. They spent all that time packaging and shipping two bottles of thread lock with nothing in them.

Needless to say, I won't bother Tower about the thread lock again. Nor will I ever order Great Planes thread lock again. At least I've got two nice shipping boxes that are just the perfect size when I do need to send something back.