I've been waiting for my Yellow Ultimate to ship for 6 weeks now, and I'm getting a little frustrated. I call Sandy a couple times a week, and keep getting an excuse. I can understand delays because of the Holidays, the AMA show, Sandy being sick, etc., but the last two times I called the answer was a simple "We haven't shipped anything out this week".

OK, I figure maybe the solution was to cancel my order with DPM, and get it from Chief. Turns out that Chief is no longer carrying DPM because they were ALSO having too much difficulty with their customer service.

I really don't want to bash DPM. At least 99% of the comments regarding their products are positively GLOWING! Sandy seems to be a really sweet lady, and no one can argue that Dave has been anything but great for promoting the hobby. But it seems to me that when you are too busy to take care of your DISTRIBUTORS, what chance do I as a lowly customer stand of being taken care of?

This is really frustrating.