I think that everybody expects a show winning plane that's perfect with no effort on their part right out of the box, when they run into a minor problem they say that the kit is junk. This is where you can separate the modelers from the assemblers, the modeler will find a way to rectify the problem and enhance the kits function or scale looks, the assembler will trudge through it and be unsatisfied with the results. Little do they realize that it's their own fault to give up and settle for a lesser way of doing things. This carries through-out the entire kit, whether it's the size of the cut-outs for the wheel size or the blending of wing fairings, they just want the best looking plane with no extra effort of their own. Unfortunately this is where the companies get their "bad rap", usually from people who don't understand that the companies can't do it all for you at the same price, if that were the case the market would be flooded with a huge bounty of great kits that require average skill to assemble. I take pride in having one of the inferior ARF's that every one condemns and turning it into a work of art that I can be proud of at the field, I must admit that half the people are amazed at the difference that a little time and effort can do for a kit. Lets face it, could you do as good a job building the ARF you just bought for the same time or money? I didn't think so, before you rate a ARF, think if you could have done things a little better to change your mind on the final product and by all means, don't blame a manufacture on quality if it's your own capabilities that's holding it back. Now on the other hand, if the kit includes inferior hardware and the parts don't fit at all, then by all means let people and the manufacturer know about the problem, but if you have never owned the plane then how can you give advise on the plane in question? Yeah, I've had 3 of GSP's planes and I felt that I got my money's worth, unfortunately I sold two of them and kept only one. But from what I inspected and saw first hand the parts fit perfect, the hardware was o.k. and it only needed minor mod's to make them a superb kit. On the flip side I have seen my LHS owner go through problems with the 80" giles 202 from them and I have had some problems with the owner of heli's and hobby in the past but not anymore. It's just like that in every company, GM made a corvette and they made a chevette the same year, just because one is good doesn't make them all good and vise-versa.
Just my comments on this subject matter about bashing companies for one kit that person owned.