You bet your life I would expect the problems to be rectified if I paid someone to build me a plane. It had better be ready to fly. In this case though, RevGQ is the builder. GSP is not exactly one of the premier ARF suppliers either. They are known as a company that supplies a excellent flying plane at a cheap price but that also usually requires more work then say a Hanger 9 ARF or a Great Planes ARF to get in the air. I think in this case Rev just overlooked the missing piece.