ORIGINAL: Bumstead
Just my 2 cents. I got an e-mail from Vector Flight concerning my 66" Extra 300S
that I recently ordered. They said they were holding the plane as their Quality Control department
found a problem with the gear. They said that it might be too brittle/stiff I don't remember but
said that it might be prone to "premature failure". So they are redesigning/using different
grade Aluminum whatever. Thet is the kind of service that is needed for you.
I am getting that excellent customer service for a 66" Extra Arf all for $169 bucks.
When GSP or whoever can match that, I'll buy from them too.
I plan on doing a complete building thread on the 66" so stay tuned for news
thats exactly why Vectorflight has a fan base here on RCU and rightfully so, they do things right the 1st time. I have been eyeing the C-160 Transall from them for over a year now and everytime I get the courage to order it I read another horror story on GSP's customer service. I understand there are inherent problems that even the best QC cant find but I have read more negative things with GSP than ANY other retailer.
Take all this talk aside and I still would be satisfied if they offered replacement parts and thats not possible according to some threads here. So it goes back to square one again..
I really wish they would get it together..
anyone know of any other reatilers who offer the China Model Companies planes?