I think we are starting to get away from the original point of the thread. Although the safety concerns being addressed are valid ones the discussion is customer service and GSP..I digress


taking into consideration that not all ARF's, even from top quality manufactures come out perfect we can usually send it back or have parts replaced once the fault has been identified one being with the manufacturer and not the modeler. i.e GP, or any of the other company. With that being said the response the Dr. got back from GSP is one that totally shrugs off any accountability and after doing a search here you will see that this happens quite often. At the very least he can offer to sell him a replacement part at discount or something! One of the major gripes with GSP is the lack of replacement parts and the total lack of customer support. I know there are just as many Happy clients with GSP but the number that are not is too high for my liking. This being evident from the email response.