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Old 06-21-2002 | 05:19 PM
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proluck
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Joined: Mar 2002
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From: NY
Default Need Help!!!!

I am writing this thread on behalf of the Joe Sera of NY.

Something smells in Denmark!!!


Year ago Joe Sera purchased Simjet 2300 trough Planes Plus.
The engine was DOA. When it was sent to Simjet for a firs repair, it came back OK besides wet start that could not be fixed.
Yearly 2002 Joe has contacted Simjet with a request of an upgrade of the engine and it was granted to him by the owner of Simjet at Florida Jets 2002 event where swap to brand new 3000
at a charge of $300 took a place.

Joe with the help of Larse and Simjet reps has installed new engine into his bandit (27+ flights already). Larse tuned the engine down for the appropriate thrust and handed off to joe to do a test flight.

Right on the takeoff new engine seized and caused a crash.
After this, Larse has offered to fix the engine and stated that seize was not the cause of the crash. Joe is a very experienced and capable RC pilot which everybody that knows him will agree.
He has patiently dealt with Simjet and gave the engine to Larse to be fixed at the FJ2002.

Two weeks later he received the engine back. Lucky for him he was still working on his new bandit and he put repaired engine on a test bench and started. Engine run for a minute and then locked up again. At this point he called Simjet rep in U.S. John C. who requested engine to be sent to him for a test. Same day Joe has sent engine to John who, once received engine, verified that engine locks up after it's started. John C. Did few more tests and then sent the engine to Denmark. After that point John C. was no longer Simjet Rep.

Joe has asked me to help him in this situation. Him and I have called Larse, who said to both of us that he felt very sorry for Joe and he promised that he was going to send a new engine to Joe ASAP. Few days after Joe has called him to verify the tracking number and Larse asked him if the call was regarding thanking him about such a quick turn around for a new engine. In reply Joe has informed him that engine has not arrived yet and Larse assured him of a next few day arrival. Week after we have initiated another call where Larse has denied everything said above and stated that it was all mix up and he was going to send engine immediately.

Week after another call was initiated by both of us. Larse was busy so we talked to Live. Who also got everything mixed up....
After 20 min call ... He cleared up everything and said engine was going to be sent to Joe after he paid $300 bill... Joe immediately went to post office and send Simjet $300, which was received in two day and deposited and cleared by the end of that week.

Following Monday we have called again and talked to Live who assured us that engine was en-route to Joe. Week after another call was made and we spoke to Live again who claimed that because of this and that he could not send engine until day before the call. We patiently waited and two weeks after made another call where Live gave Routing number of some logistics company that could not be traced. I in the beginning of the call informed him that the conversation would be recorded and he on the record gave us the tracking number of the company "CARYON" #cc297910529dk and he stated that package was on the way...

I have spent hours on the phone trying to locate the CARYON to track the shipment. Unsuccessful!!!

Yesterday, week after we were given tracking number, Joe spoke to Live who denied everything without any explanation. Joe still does not have an idea what is going on with his engine...

Today 6/21/02, four plus month after Florida Jets, Joe has no engine, no hope and no plane because of Simjet.

I bring this to all of you to you help Joe Sera fighting group of noncommittal individuals who wrongfully hold his engine and Joe's hobby as a hostage.