I concurr... I just know that the hobby shop an hour away is owned by an A-Hole and I don't want to buy from him in the first place, let alone return something... This guy I'm buying from now 35 miles away seems cool and I'll just have to wait and see... I don't know how Tower is because I always support the "LHS" I don't want to spend time on the phone talking to anyone about defects... If I open the box on this GP Giles and it isn't up to par like my Big Stik was, I'll cuss and well send it back, wait a week etc... I just inspect my planes real good do mods if I deem necessary and fly the piss out of em... By the time I have a problem it will be way to late to blame anyone else but me...