Please press START - RUN und type DXDIAG followed by the ENTER key. Wait a moment, get a coffee .... The DirectX diagnostics will appear. Check DISPLAY and you see what your video card is like. On the left side, you will see the type and the memory available. It should say 32 or more. On the right side, you see the driver details. If it say anything older than late 2003, you have to update your driver. Furthermore please check the lower center. AGP status should be enabled. You may safe all that to a TXT file (lower right corner) and send me the report by email to [email protected].

General explanations about DirectX and drivers. That fact that DirectX 8.1 is installed doesn't mean your drivers "talk" 8.1 When XP was published, it came with 8.1 but the video card manufacturers had a hard time catching up with the new rules. So even IF you have installed DX8.1 or later, just make sure your system has the right drivers AND they are installed in the proper way. That still is an issue with the windows updating procedure but I can't change that. A good guidline for the driver date is October 2003. Anything later talks 8.1, earlier version often have minor problems that MAY work, may as well not work or limit the performance.

The same solution applies to other programs as non of us can provide the right driver environment on any of these millions of PC's out there.


Cheers - wolfgang