"Is this the reason RAM closed, did it not have the right agents and support staff ? "

I am only speculating, but I do NOT think so. RAM had a lot of great reps and agents. There were exceptions, of course. They ditched a lot of the best ones fairly recently.
In my OPINION, and it is only one opinion, the problems came right from the factory, not the reps.

I don't think discussing WHY RAM failed is a bad thing.

In the end, though, maybe only Albert and Rei know the real answer. I do know Albert said in his infamous deleted post that RAM had accrued two million dollars worth of debt.

"What do we gain now by discussing what caused Rams failure? Where should these conversations be going?"

A lot.

"to know where you are going, you must first understand where you have been".

Worth repeating.