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Old 07-25-2002 | 11:56 PM
  #22  
EASYTIGER
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Default RAM no more

"with ram gone someone in the jet community should step up to the plate to help with Ram Repairs?"

Someone HAS. Carlos, their ex-service guy, is opening up a shop just to service turbines. Not to sell, just to service. Seems like it's high time for that. Only time will tell if that will be a viable business. I hope so. He lives right near RAM and is willing to pick up engines from RAM to be serviced.

"Can quality parts be supplied to whoever opens a service center? "

That's a VERY good question. I think that MOST of the basic repairs, like bearing changes, can be done with parts gotten through the same people RAM would have gotten them from. ECU's, well, they could be replaced with aftermarket ones. Proprietary RAM parts, though, that's an open question. But...will most service issues need them?

"To in any way blame RAM's customers for RAM's demise is IMO just silly."

Worse than silly. INSULTING. All the customers did was give them thousands of dollars.

"RAM was far from a cottage industry. It was started with the idea to make money. That it didn't is not the customers fault. It's not the reps or the dealers fault. Who does that leave?"

My thoughts exactly. NO WAY that you need to be treated in a cottage industry manner from a company like this. They were pulling in way too much money for that kind of excuse. What I was buying was a finished product, not an experiment, from a decent sized company, and paying a very substantial sum of money for it, and I expected service commensurate with that.
Again, though...for ME, it was not the DELAY in service that was the real problem. It was the runaround.