Originally posted by diceman
I would like to take a minute to respond to the notion that several folks have regarding a bullit proof product, service and other related topics. Not just at RAM but at others as well.
Many of the parts we have all used that are mechanical or electronic at one time or another has had a problem. If any of you have ever owned or been closely associated with fullscale aircraft especially turboprop or jets you will find there are constant headaches (problems). We have all heard the saying,"the cheapest thing you ever do is purchase it". that is not totally untrue wit the minature turbines we use either.
Lycomming recently had an engine recall. They had some bad crank shafts and they offered to replace each engine that had one of these shafts. At $35,000 per engine that is a pretty big hit. My neighbor who uses his Piper Navajo for charter was out of business for nearly three months waiting on the engine replacement. Not to mention the 30 days it took to re-engine the same airplane about six months earlier. What do you think that did to his business. Lycomming is a pretty good business!!!
We had two Cat 3208's replaced in a Hattaras. Supposed to take 4 weeks. Took 9 weeks. Cat is a pretty good business!!
Publix Supermarket's hanger is about 100 yards from me and the Lakeland, Florida Airport. One of their planes is a Lear 60. The APU has been replaced twice (I believe that is correct), and they still have a problem with it. You would think a $14,000,000 plane bought new would do better than that.
Point I ma tryig to make is that everything isn't always as bad as we make it seem sometimes. Not defending anyone. Just trying to give us something to think about.
JB
I hear that, BUT, those must be worst case scenario's? If all repairs take that long wouldnt people quit buying them??? Or at least from the poor quality mfgers?