The following is an example of great customer service for a possibly not so great product


Wojtek


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send it back witha note saying the propbem and and put your address and we will get it taken care of for you thank's

From: "CTGI" <[email protected]>
Date: Wed, 21 Aug 2002 15:39:42 -0400

>Hi, I bought a Magnum starter from you about 3 weeks ago. It died after only 5 uses. I would like to know where to return it for a replacement ... There are several other modelers who are also having the same problem with these starters ..
>
>
>brg,
>
>Wojtek Iwanczyk