Obviously, I've touched a nerve. Dennis, I see (and feel) your points very clearly. Living in the Bay Area, CA I am fortunate enough to be within spitting distance of, count'em, 6 hobby stores. One is a mom and pop, one is a toy/hobby store and I think the others are chain based (Hobbytown). After thinking about this for a while, it seems this is the same argument that any family owned/small time business faces when confronted with the "big box" or online retailers.

I can't say I feel comfortable asking for a discount. In fact, it *almost* feels like asking for my cake and eating it too. I not only want the best price, but I want all your advice, touch and feel support, and convienent return ability. Is all that worth 25%? Maybe. On the other hand, I really don't like walking in and feeling like "the mark" at the table (poker players understand I hope).