Well, I sent in an engine for repairs and it has been 3.5 weeks since the manufacturer claims it was sent back. I am sure that they did drop it in the mail but they didn't get a tracking number for it! I'm in Canada and the engine was sent to the U.S. to get fixed. Normally it wouldn't be a big deal but this engine is worth about US$400 new. Any suggestions as to what my recourse would be? I can understand the manufacturer thinking that I am pretending like I didn't receive it in hopes I get a new replacement or something. But I really haven't! Unfortunately, without them getting a tracking number, there is no way to prove I didn't get it. I did, on the other hand, receive separately the bill of repairs in an envelope less than a week after the engine was supposedly dropped in the mail.

I called them last week to inquire about its status and they said to give it a couple more days. Before I contact them again, I was wondering what the best approach to this is?

Thanks,

Syd