Hello All,

I have a concern regarding an overcharge on the shipping from Giant Scale Planes. According to the Web Site, it is the company policy not to post the shipping charges until the box is packaged. This is according to GSP is to provide the absolute minimum shipping cost to costumers. They provided UPS and DHL websites so costumers can check on the appropriate rates. Anyhow, I ordered an ARF last week and according to UPS rate (3-7 days GROUND) at 12lbs, the cost is at 9.79. Today, I looked at my credit card online and noted that I was charged 38.74 for shipping! I called and inquired about the charge and I was informed that I must add the "handling charge" in addition to the rate listed on UPS site. When I inquired about the details, I was told that the UPS rate is 18.74 PLUS 10.00 for materials and handling from GSP. That would come to about 29.00 USD. However, at this rate, I was still overcharged 9.74 ! I was then advised by a service rep that I would be credited back the overcharge (9.74) in next few days. I advised to the rep. that if there is a "handling and material" charge , it MUST be listed on the GSP Web so customers like me won't deal with the sticker shock. In my opinion, a 30.00 UPS Ground appears high to me. Perhaps someone can correct me on this.
I have dealt with GSP when I inquire about buying the plane and the service was very professional. I however, believe that there are hidden charges that should be listed in the open.

I have a friend who flown 0-1 in Vietnam and I plan to paint my craft in his colors. Will let you guys see the results. Thanks .