Dear Chuck,

I really hope that GSP reads your thread and make changes to their Web so customers like me won't be "sticker" shocked. When I first read their policy, I thought that they should be commended for putting out an effort to save customers money as many, if not all retailers make their "extra" sale by adding the "handling charges". How many times on TV you see an ad for a "free" item then realized that the "Shipping and HANDLING" charges cover or exceeds the actual cost of that item. My initial impression of GSP turn sour when I was charged 38.74 for a relatively small box. GSP, please update your Web so it won't be decieving to others like myself. Thanks.