ORIGINAL: Steve Campbell
Team Irwin nails another unsuspecting customer...[
]
Dai Phan, I doubt it is still archived here, but there was a thread on RCU a few years back about an RCU'er who bought a kit from Irwin at Toledo and was charged $20 SHIPPING!!!!! Keep in mind this was a face-to-face transaction, at GSP/HHI's booth. When the incredulous purchaser questioned Irwin about it, a spirited discussion ensued. I think Irwin eventually backed off the twenty bucks, but what was REALLY amusing was when a GSP/HHI employee joined the thread and tried to convince us the $20 was tax, NOT shipping. Nothing like coming out and calling a customer an idiot, right? Like the guy could have mistaken shipping for tax?
I was the guy who GSP tried to charge me $20 tax for the Zero 120 ARF. Regardless, whether tax or shipping charge, it should not be charged at a trade show. Come on, when was the last time you pay tax in a swap meet?