So which are 'crap' helis? Combined these two RC electrics cost $500.

One thing I don't understand is how I buy one from a hobby shop, take it out of the box, try to run it and it's not working out of the box. It is now, as far as the hobby shop and manufacturer are concerned, my responsibility to pay to ship it back to the manufacturer and wait two weeks to receive a replacement.

So far the BBB has not called back and I'm hoping to list the replacement online for sale and recoup my money for this disaster that way.

This local hobby shop - Mom's Hobbies, Remote Control Hobbies, Wholesale Hobbies(http://www.remotecontrolhobbies.com/), yes it goes under all those different names - should be responsible that merchandise sold by it is in working condition.