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Old 12-09-2004 | 12:10 AM
  #27  
Electriceddie's Avatar
Electriceddie
 
Joined: Aug 2002
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From: Massapequa Park, NY
Default RE: Lanier download privilege !!

Ramboamt: I was very upset over this and I thought I would send Lainer a note. This is a copy of the note I sent for all to see. Maybe others will follow and let the manufacturers know that things like this will not be tolerated.

Thanks



Dear Lanier:

I was very suprised and disappointed to learn that you charge a $4.95 fee to access the PDF manual for airplanes, to look at for 24 Hours. You gotta be kidding! I was talking to some of the guys at our club and when I told them I was going to purchase a plane possibly from Lanier, they said to watch out. I am an Audio / Video Eng. and I deal with many companies who offer PDF files for their products at absolutely no cost at all. It is a nice feature these days to look over manuals and Spec sheets online, without first purchasing the kit. It makes it easier then taking a trip to the local hobby shop, which unfortunately these days seem to not stock many items and wish to be order takers. I would think that you would jump at the chance to get business rather then turn it away by Nickel and Dimeing. I would seriously reconsider your policy on this issue before all involved (Buyers and Sellers) lose out.

Thank you for listening to a concerned R/Cer for where the future of our hobby may end up.

Ed Daus
R/Cing for over 26 years on Long Island