Giantscaleplanes.com cust support
Just to let you all know that the customer support at Giantscaleplanes.com is the best I've ever dealt with. (I've been flying since I was six years old and I am thirty now so I've been flying for about 24 years. ) I say this because being from Guam-way out in the Pacific-it's hard to get big planes out here. I just ordered the Katana 140 from them and they did everything they could to get it to me. I've checked with numerous other companies and none of them would work with me to get it here. Please understand that shipping to Guam from the United States via UPS, FedEx, or DHL is extremely expensive. We are considered "international" for these shipping companies. The only real way to get any planes out here is via USPS priority mail. No other company would "break the boxes down" and ship the planes in separate boxes (ie. fuse in one box, wings and accesories in another box). Giantscaleplanes did it for me! The shipper, Leon, found a way and I know it wasn't easy. My thanks and gratitude to the staff of Giantscaleplanes.com and especially to Leon for the exceptional customer service!!! I wish you all a very Merry Christmas and a Happy New Year!!
Thanks Again,
Duayne Peters
President
Guam Aeromodelers
Chapter 1414