Dick,
Lanier (Goldberg) will not go out of business but would you agree they will probably lose money in the long run because of this policy. I will not buy a model without seeing the actual product or at least the instruction manual as part of my research. Since seeing the actual product is usually hard to do I go with the latter. Call me stubborn but I'm not paying for a Lanier or Goldberg manual simply as part of my research. There are too many good companies willing to share this information for free and I bet they are getting a large percentage of product sales from it.

Chuck