No hostility noted, Jim. And it wouldn't have bothered me anyway...

My friend ended up making the part himself. And this was LONG before Cermark took over distribution of the small Ultimate.

My point was to reinforce desertpig's comment regarding the well-documented non-responsiveness of this firm. I'm glad some of you are happy and have received good service. But there are enough who haven't, or have simply been ignored, for me to shun the firm... regardless of how good their product might be.

I agree that Dave Patrick is a well known and respected man in this hobby. But from where I sit, he's not taking care of business. Some will disagree; they can vote with their wallets, like I will...