I have an Edge from DPM. The first time I ordered on-line , needed a new canopy( I dropped mine!!! ouch) I had a good experience. It came right away. The second time I ordered a tail wheel and it was shipped to my former address which was probably on record, however I had changed my address on the order form on-line. I received that stuff about three weeks later. I did get some free glue out of the deal though (2oz. thick stuff)I have a new pitts that I wanted to get a tail wheel for, so I ordered on-line once again. now it has been nearly three weeks, the plane in nearing completion and no tail wheel. I have called several times only to get a busy signal or a recording, So last week I sent off a Fax, you guessed it no response. This week I have tried again several times to get through on the phone (on my dime mind you) with no result. So, I sent off another Fax. What's a guy to do? I like some of DPM's stuff but I am really getting discouraged.

I do have a suggestion though, maybe the folks at DPM could stream a banner on their website stating that they are not going to be around from this date to that date. I don't know just throw us a bone or something.

I am gong to go look at my new plane and it's lack of a tail wheel.......

Well,

I recived my order today. DPM gave me a steering arm 1.99~ and shipped my stuff for free. I am happy. I will just plan ahead when I need stuff from now on. At least they are better than a gear company that took twelve weeks to send my stuff.After the first 8 weeks of hearing two more weeks I about gave up on that one!!! Guess I should plan my builds acordingly!!! Just my 2 cents, there are no sour grapes here!!