I think someone had to much to drink the night before comming to work maybe
I would not give up just yet but i sure would not shim it either. You paid for a straight fuse as i did. Everyone else has a straight fuse why should we be any different and have to cobble ours together.
I would want a new fuse or send the whole thing back for a FULL refund.
After e-mailing chuck a few times they are sending me a new fuse and i have to send the old one back for inspection so they can try to determin the problim.
Did you include pics with your emails to them? it would help a bunch if you do.
So far for me VF has been upstanding and as long as the new fuse is right i would buy again cuz you really can't beat the quality. IMHO
Pat