OMG ! This is STILL going on??

bnflyn, I went round and round with Bax about this, hmmmmm, had to be at least 6 months ago, maybe longer. The difference between you and I was that I heard about this bug BEFORE I purchased the unit and tried like crazy to find a way to buy one that was bug free.

I went to my LHS and tested all seven units that they had in stock.........Every one had the bug.
I contacted Bax about it and he said that the bug was only on the initial production run and that the new ones in the distributors hands should be bug free.
I had my LHS order a new one directly from the west coast distributor and even asked the distributor to make sure it was the most recent one they got in from Futaba. Waited a week..........guess what? It also had the bug.
I then again contacted Bax and asked for a serial number or manufacturer date cutoff so that the distributor could search his stock and pull a bug free unit. He said that that was not possible, for some odd reason.
Bax began to delete some of my posts on this subject, I guess out of frustration of having to deal with me. Hmmmm......wonder if this post will be deleted as well.
Futaba then suggested that I just go ahead and purchase the unit and if it had the bug, to return it to them for repair which is about a 2 week turn around time being that I live all the way across the US. I told them that it made no sense for me to shell out 170 bucks, and then go thru the hassle of shipping it back to them, and be without a radio for two weeks. That was unreasonable to me.
This went on and on for over a month. All I wanted to do was purchase a Futaba transmitter that works like it's supposed to work without any bugs, and apparently, the ONLY way I would be able to do this was to buy a new unit and then ship that new unit into Futaba service for repair.
One of the other members over at RCGroups had the same issue, and Futaba even wanted to charge him shipping to do this. Futaba then changed their policy on the shipping charges, but only after it was publically brought up here in these forums.

I can't believe that after all this time, the same issues are being delt with in the same ways..................

The final resolution was that I had my LHS order one directly from Futaba back east and had THEM pull one out of their inventory, and send it across the street to their service center for repair and then send the repaired unit to my LHS for me to purchase.

Again, all I wanted to do was to purchase a brand new unit from Futaba that worked like it was supposed to work and I had to jump thru major hoops to get it. Looks like things haven't changed much.