RCU Forums - View Single Post - Savex L-39 Correspondence & Delivery Issues
Old 02-27-2005 | 07:05 AM
  #10  
rcguy!'s Avatar
rcguy!
My Feedback: (69)
 
Joined: Jan 2002
Posts: 2,859
Received 1 Like on 1 Post
From: Chesterland , OH
Default RE: Savex L-39 Correspondence & Delivery Issues


ORIGINAL: erbroens

I have no doubt that it is safe to pay in advance to Savex, and I know that they make a good airplane, because many respected modelers around the world are kind enough to share their experiences with new products ... the only annoyance is that Vaclad seems not want to buy a new computer!
New computer or not...Commumication is important. I still have not gotten an answer to several questions I've emailed him when I sent my hard earned money to him. I have no doubt that I'll receive an airplane for it. I do seriously doubt that I'll see it at the end of March as agreed upon when I ordered it. How many of us would put up with a delivery of hobby goods from any mail order house that showed up 4-6 weeks later than scheduled? Not many I'll presume. Do I like the situation? No way....Am I willing to wait the 12 weeks..yes or I would not have ordered it. Would I have been willing to wait 18 weeks....nope. In fact in mid December when I ordered it the wait was around 8 weeks. By the time Vaclad sent me an invoice the first week in January (due to tax purposes was his reason) I was already #009 for 2005! I'm SURE my delivery schedule slipped because of this 3 week delay at Vaclad's request! Do you think a note to each of us with a revised delivery schedule would be helpful? I won't change the delivery...but it would go a LONG way in the sake of customer relations. 5 months wait while my money is spent is not the usual way of doing business. Maybe a 1/2 down and the balance when ready to ship would be better? It's NOT like Vaclad would be out of money for his efforts with such a backlog. He could wait to paint it when the balance arrives too! That would put the wait a 2-3 weeks after full payment is made.

Since I paid a premimum for the aircraft of $40USD over and above the stated price (in euro dollars) in US dollars AND paid another $40 to my bank for the wire transfer...just asking for my money back will result in $80USD down the drain. Yeah that makes me happy! So I feel stuck with whatever happens with this transaction. I just hope that he gets the color scheme right! There is history that this error has been made in the past.

NONE of the above questions the quality of the aircraft OR IF I'll ever get it. The hobby industry is really rather small and I'm sure Vaclad isn't going to rip anyone off. I NEVER for one second believed that I would not receive the airplane.

Dave "#009/2005" Rigotti