I made my order in person over Labor DAy weekend here in Ohio, at teh DOGS show.
Very nice and easy to deal with. Couldn't get him to shut up actually.

He has alot of info to give to the RC community.
Give him another chance, 2nd time around may be better.
What I say is screw me once, shame on you. screw me twice, shame on me. Everyone deserves 2 chances in life.
Everyone has their own opinion on things.
That is yours, and you are entitled to it.
Chris~