Originally posted by vatechguy3
............ will not receive a new one, and i will only receive a new one after they inspect it and they think it was a defect. but that means i will have to cut off the ailerons, and the entire tail assembly to fit in the box. and i was told that if they say it was not a defect then they will simply send me the pieces back to do with as i please. to me this seems stupid because if i do cut up the plane it will be totalled, whereas now all it needs is a new stab, elevators and a landing gear block. anyone have any suggestions for me as to what i should do???
GP is not asking for anything unreasonable. Would you offer up a free replacement without first looking at the failure? I think not. For all they know, you ran over the tail with the car and are now crying for a replacement for free.
If you are positive the cause of the failure was poor materials, then send it back and expect to get it replaced. To look at it another way, you may very well save a lot of other modelers the same grief by sending your plane in.
John