RE: Crappy service from ROCKETCITYRACING
I don't know Brian other than talking to him in chat rooms. I've never ordered anything from him but would not be afraid to do so. I buy most of my stuff from Gary Preusse. He'll call me back if there is a problem with my order and ask if I'd like the shipment saved until he has everything or ship what he has on hand. Even he has messed up on my order before but it was OK, the wrong item was actually something that I could still use for another boat.
When I special order from LHS's, I go there armed with the correct part number so that they don't mess things up. They've ordered the wrong parts before so I've learned my lesson more than once.
True, Brian should have kept you informed as to what was going on with your order as he might not have had everything that you needed in stock.