I love reading stories like this and am always amazed. I'm absolutely shocked that Cermark was treating their distributer in that fashion. Here he is, performing his obligation to his customer by contacting the OEM about a defective product and is getting slammed! What kind of position does that leave him in? Wow.

IowaSilva, you got the shaft too. I wonder if they get their replacement parts (built up) from a different factory. Sounds like it from your experience. I'm not siding with them, but am wondering what their response would have been had you contacted them prior to putting the new (POS) fuse together with the rest of your aircraft. Judging from what I'm seeing here, they probably would have told you to fly a kite. Too bad..........

Thanks for submitting your posts. You did your duty to us other potential customers.