IowaSilvia, I had one of those all-white Sukhois too. What a POS! Nothing fit right, and it did indeed weigh a ton.

The glass cowl was lop-sided. I managed to deal with all the other problems, but the cowl simply would not fit. I called for a replacement; the fiirst question the guy asked was, "Have you started building it yet?" I allowed as it was almost done, albeit with quite a bit of what I considered extra effort.

He basically told me tough bananas, since I had already begun construction. What the hell??? Not only did he tell me I was SOL, but he said it in a tone that suggested I was idiot for bothering him with this in the first place.

No problem. I'll never bother them again.