Scott, sorry to hear about your problem. You might be interesred to know that Cermark has a history of dubious customer service.

Back in January 2001 I was assembling a Cermark Pitts my wife had given me for Christmas and I was appalled by the numerous defects the kit had. It actually took more time to correct all the defects in that ARF than it's taken me to assemble some kits! For a complete blow-by-blow go to: http://webpages.charter.net/rcfu/Kit...ermarkS2B.html

Since I like building, I just plowed ahead and after about 3 weeks of evening work had a very nice Pitts bipe which I enjoyed flying for 2 seasons.

Other less experienced builders assembled the plane ACCORDING TO THE INSTRUCTIONS and had very bad results including catastrophic wing failures. These problems all resulted from obvious design and construction defects. One modeler, I recall well even documented the failure of the cabane struts (resulting in lost top wing in flight) with pictures and several letters to Cermark, but got NO SATISFACTION.

Word to the wise: Buy a Cermark product and you're on your own......