NO I AM NOT HIS FAVORITE CUSTOMER! Just a customer and probably a big pain in the ***** to him. Do you think that DA has never asked someone to pay for an engine when they cooked it??? Maybe DA customers know when they do something wrong or
accepted the manufactures assessment of the damage. If the manufacture can tell what happened to the engine, then why should he keep arguing about it. In society today people don't want to take responsibility for the mistakes.
I have only read about a few problems with BME service and I believe they all dealt with cooked engines, seems funny no? Operator error maybe?
Why don't you harp on all those people that carry on and on and on and on about the great service DA has. I have just stated how my dealings with Keith have gone. I'm not acting like a cheerleader as some DA fans do.
I own 2 businesses, so I know all about customer service. One disatissfied customer will tell 10 people, One satisfied customer might tell 1 person. This is just a fact of human nature, and might not reflect how things really are. This is all I am saying. (but now with the internet you can tell THOUSANDS, great huh.)
Ralph
ORIGINAL: Big_Bird
RTK has it dawned on you that Keith has his favorite customers (you being one) and some others can go jump in the lake. At least from the posts that I have read this seems to be the case.
I don't ever recall reading any bad comments on the service from DA. Makes you wonder doesn't it? Do you think all of these guys are lying about their service problems with Keith just to give BME a bad reputation?
I have seen several 110's and they are super engines. There is no doubt that this is a great product. What happens with service when something goes wrong seems to be the problem.