Hi Keith,
Interesting phrasing. I never said you were a crook, the introduction of this unfortunate terminology is soley by you, and appears for the first time in your most recent post, nor have I bashed your company. I correctly observed that I had purchased a number of engines from you and had not had a problem with any of them prior to the 110. It also implies that I was able to set up and operate these various engines without incident. It is therefore of some question as to why according to you I would have fallen prey to engaging in such manifest operator error on the 110. You did not speak with me after the original phone call inquiring about the purchase of the 110's, nor have I said you did; you would not take my calls. Your e mails are contained within the post and speak for themselves, as does the attitude you evince within them and within your posts. My facts are directly in sequence and are neither misleading or inaccurate, but you and I both know this. We will obviously not settle this issue within this forum nor is it appropriate to engage in pseudo litigation. You did not speak with General Johns on more than one occassion, but I will let him address that fact directly if he wishes. Your characterization of the issues here as nonsense again reflects a level of arrogance which is less than conducive to building customer relations. I have not gone on line to pressure you to pay for anything. You have been paid $400.00 to repair the engine, and you have already returned the engine. You have received no demands from me whatsoever, please do not attempt to obfuscate, it does you no credit. My post lays out a series of events. It does not insult or demean you, it does state the facts, and does present the correspondence in sequence. It allows any reader to review and reach their own conclusions. I will not argue the issue of responsibility with you. There are clearly two different views here, and neither one of us is going to move the other off of their respective positions. Your customer relations are a more transparent issue. Your communications in e mails and in this forum speak for themselves. Please feel free to stand by them; you made them, you should stand by them. Right?
Regards
Mike