I do not wish to take sides in this discussion and I have no support for the opinions regarding the reported short changing in fuel cans by PowerMaster. The only thing I would like to do is to repeat what has been stated at least once on this topic--please bring this to the attention of PowerMaster and give them a chance to respond. Things can happen in any operation and if there are not sufficient quality control checks in place, the mistakes can continue to happen until such time they are brought to the manufacturer's attention and the manufacturer can then take measures to correct the problem. The vast majority of manufacturers try their hardest to provide quality products and a good value. Most value their customers and it is their goal to please those customers. I do not believe many manufacturerd set out to cheat their customers. If they do, then they are soon out of business. If this is what has happened, then the problem will take care of the fuel maker in question.

I can assure you, if this type situation happened with Byron Fuels, we would be very grateful to have the problem brought to our attention as soon as possible so we could correct it. If you practice this courtesy, you will soon find whether or not the manufacturer truly cares about their customers or if they try to dodge the complaint. We all have to work together in this hobby to make sure we have the best products available.

Marc Jensen
Marketing Manager
Byron Originals, Inc.