I used the number given in a previous post. 1-800-847-9086 ext 2#, it is toll free. Laura Sorenson called me back Saturday morning. Powermaster is closed on Fridays during the summer.

Her response was basically that, yes they do use automated filling equipment. As soon as the problem was pointed out to them they re-ran cans that had not been shipped. Unfortunately some cases did go out. Ms. Sorenson assured me that the quality control procedures have been revised to ensure this does not happen again. My response was that "We shall see" I will be making a bulk purchase in two weeks time and I will check the fuel again. I was offered a full refund for the fuel I purchased, this was not necessary but she insisted.

I am involved in manufacturing myself. I am aware of how easy it is for things to go wrong. The measure of a company is not how many problems they have but how they solve those issues. At this time it seems as if this one has been dealt with properly.

The lesson to be learned here is not to grumble on internet Forums but to go to the source of the complaint, find out the facts and give the alleged offender the chance to respond.

Ed S