I'm with PLANE JIM, Ed Smith and Powermaster. As was promised the brown truck arrived today at about 4pm. I have already passed along the contents of my conversation with Laura Hammond, Vice President of Powermaster in this thread. I have passed my thoughts along about this matter throughout this thread as well. The bottom line is that I was advised to contact the manufacturer Powermaster and did so. IMHO I was treated very kindly and with concern about the shortage and my inconvienience. People are human and make mistakes, machines are machines and can go out of calibration or break. Powermaster has stood behind the product and behind me as the customer. I also will continue to purchase Powermaster products factory direct if I have to. My hat is off to Laura and the gang at Powermaster for a job well done. A special thanks to Laura as like PLANE JIM, I too was more than compensated for the shortage that I experienced. Powermaster has gained my respect and admiration for the way the matter was handled and with that, I respectfully remain.