STLPilot, you should re-read gboulton's posts. He lost his cable, not the software. I can see both sides of this. The software is not copy protected, so if they sell a new cable to someone, and the person isn't being honest, they now how a free copy of the sim. STLPilot's analogy of buying a piece of software, losing it and asking for a replacement is a bad one, as most companies will do exactly that. CD's and DVD's get damaged all the time, and any major software company has a replacement policy for this common issue. A better analogy would be if someone bought a high-end piece of software that comes with a dongle, and you call tech support of that company and ask if they will sell you a new dongle to replace the one you lost, my guess is the answer will be either no, or they will sell you one for a cost near the price of the original software. I think in this case that a significant fee for the cable, that is also a lot less than the price of the full product, say $50-$75, would be in both the customer's and Ikarus' best interest. It's better to look at the big picture rather than to focus on the minutia. How many potential customers are they losing by not taking care of gboulton...I wager more than the one customer they might be losing if he is being dishonest and trying to get a cheap extra copy, which I doubt very much is the case. The large fee for the cable will cover their cost completey no matter what the truth is.