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Old 08-24-2005 | 10:05 AM
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gboulton
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From: La Vergne, TN
Default RE: Replacing AFPD Cable

Dion,

*heh* Ya know, to be honest, it really wasn't for spite OR attention. I was simply doing what I always do in similar situations...using the web to its fullest extent, seeking information from every resource I could think of.

You're right, though...putting the post in your support forum was inappropriate, and I appologize. Heck, i KNEW it was inappropriate when i did it, else I wouldn't have asked for PM's knowing the mods might whack the thread. So yes, a bit of anger and impatience got in the way there. Again, I appologize.

And no worries...as I said, I recognize that you are simply enforcing the authors' policy, not making policy yourself. I get the feeling that, were this YOUR product, we could probably have resolved the issue in a satisfactory manner with a couple of phone calls.

FTR, btw, I purchased the software through my LHS, not OMP (though who THEY purchased it from I don't know...i don't BELIEVE it was OMP however). I DID purchase a JR adapter from you guys (which, humorously enough, I still have. Go fig...the EASY to duplicate inexpensive cable I kept my hands on *heh*).

Ah well...I think, the bottom line here, is this:

1) IPAC received appropriate payment for one copy of the software.

2) I can still use my one copy on my one laptop.

3) You haven't lost any business

While you and/or IPAC probably aren't happy thinking someone can/did duplicate their cable, in this PARTICULAR case, I suggest the "no harm no foul" rule applies.

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On a COMPLETELY different subject...i just HAVE to ask. Does the STL in STLPilot represent St Louis by any chance?