Well Gordon in any case you have not burned your bridges. Your right about one thing if you were my customer I would do things my way. In any case your chain of order for getting what you want (customer satisfaction) resolved is the Hobby Shop, then Ikarus USA, then Ikarus Germany then IPACS.

I can assure you that if you act patiently and professionally and request one of these vendors/distributors/manufacturers to take care of you the way you would want to be taken care of ... then I can assume that one of them will want to continue to do business with you.

If all else fails, then come look me up. But I would at least like to see you made an effort in a professional manner to have one of these companies break policy to give you what you think you deserve. Personally if it was me ... it wouldn't go past the Hobby Shop. Just do it the right way, aggresively and patiently.

Yes STL pilot used to be St. Louis where I was living for a few years. I since moved back to the northeast where I am orginally from. I'm stuck with the name I guess.