First of all streak8838 i dont know about u but to me spending a $1000 dollars within a 2 week period is a big deal. As for you saying 90 percent of the problem is people like me saying i just spent a 1000 dollars here u better help me or else is def not true. I do expect decent customer service though not an attitude from the emplyees. I agree that they are in buisness to make money. It just seems to me that that is all most places are interested in and that customer service is not even a prioity. I guess i am old fashioned and believe that if u provide great customer service then people will want to come back and spend more money but i guess in todays society the all mighty dollar is all that matters. I never go into a store and say i just spent this much u better help me because i realize the customer is not always right but for the store to give an attitude because you are asking for advise is not right. Like i sated earlier i wasnt asking them to fix my car just for advise. I still think if hobby shops gave better customer service that the R/C hobby would be much more popular then it is. Well i am done ranting for now