That's one of the biggest down falls I find with Reflex, you have to have 10 years of collage in computer programing (or some kind of a degree) to know how to use the RMK (I'm exaggerating but you get my drift). It's not very user friendly, they should have made it so anyone that buys their product knows how to use it, or at least with a little work can figure it out (user friendly). I have had Reflex for over a couple of years now and I'm no computer guru but I know my way around a computer and I have played with that RMK and I can't figure it out, it's way to far over my head [:@].