ORIGINAL: the Wasp
I am going to write this company a letter tomorrow, if they refuse to return the shipping cost I will then give the name of the company,,, but I will tell you guys now, there will be some devoted followers that will be upset once they hear the name !!
If it happens to be the company that goes to great lengths trying to convice their customers that they only charge the actual shipping costs, you might also ask them about the difference between what they billed you and what it cost you to send it back to them. I'm guessing it was probably in the $20 range, right?